privacy policy
how we protect your data
This policy explains what personal data open astrologer collects when you use the site or create an account, why we use it, who helps us process it, and the rights you have. It is written with the EU and UK General Data Protection Regulation (GDPR) in mind and applies wherever you live.
last updated: 9 November 2026
who is responsible
open astrologer is the international edition of açık astroloji. The controller of your personal data is Murat Soydan, who runs the service individually. For any question or request about this policy, write to murat@openastrologer.com.
how we collect data
We collect personal data electronically, fully or partly by automated means: from what you type into forms and the chat; from the details Google or Apple share with us when you sign in; and from technical records created automatically while you use the site.
what we process
- Account details: the name, email address and (with Google) profile photo link that Google or Apple share with us when you sign in. If you choose to hide your email with Apple, we only see Apple's relay address. There is no email-and-password sign-up, and we never have access to your Google or Apple password.
- Optional profile details: if you add them, your gender, the city you live in and a profile photo. You can change or delete them at any time. Photos are resized on upload and extra information inside the file, such as location, is removed; anyone who has the photo link can view it.
- Notification preferences: which emails you want to receive and when you last changed that choice. All notifications are off by default and only sent if you turn them on.
- Birth details: your date, time (and how sure you are of it) and place of birth, and the first question you were curious about. We need these to calculate and interpret your birth chart. Your chart is calculated in your browser.
- Waiting lists: if you asked to be notified when a product opens, which product and when. We use this only to tell you it opened, and delete it with your account.
- Compatibility readings: your own birth details and the name, birth date and birthplace of the person you compare with. The free compatibility reading is calculated in your browser; the other person's details are not sent to our servers for it and are kept only in your browser so the form is filled next time. Please ask the other person before entering their details.
- Paid reports: paid reports are written with artificial intelligence. For this we do not send your birth date, time or place, but the chart data calculated from them in your browser (such as the signs and houses of your planets) and the names used in the report. For relationship reports, the other person's chart data and name and what you tell us about the relationship (status, rhythm, what you want to know) are also sent.
- Your reports: the text of the reports you create is saved to your account so you can reopen it under "your reports". This copy contains the names in the report but not your birth date, time or place, nor the other person's birth details. Only you can see your reports; they are deleted with your account.
- Shared reports: when you use "share", a copy of the report text (names included; birth details excluded) is stored on our servers and can be viewed by anyone with the link. You can remove the link at any time from the same share button; removing the report from "your reports" or deleting your account removes it too. If someone else is named in the report, let them know before sharing. "Download PDF" creates the file on your own device and sends nothing to us.
- Payments: payments are taken by Dodo Payments as merchant of record. Your card details go directly to Dodo Payments and never reach us. We keep which product you bought, when and for how much, the payment status, the order and customer numbers Dodo Payments gives us, and when you gave your consent before buying. Dodo Payments processes the name, email and billing details you give at checkout for invoicing and tax under its own privacy policy.
- Report chat: the questions you ask about a report and the answers you receive. To produce an answer, the latest messages of that conversation, the name and birth details in your profile, the birth chart calculated from them and the relevant report text are sent to our AI provider. To prevent abuse and measure cost, we record how many messages you send per day and how much text each answer processed (token counts), not the content of your messages.
- Technical data: the session information kept in your browser so you stay signed in; IP addresses and access logs kept by our providers for security; visit statistics collected only with your permission (Google Analytics and Vercel); and event records not linked to your account that show how people move through the site (which page opened, whether a report was started or finished), with a random per-tab session ID, device type and referring site.
why we process it and on what legal basis
- To create your account, let you sign in and send you a welcome email; to calculate your chart and deliver readings and reports; to take payment, deliver what you bought and handle refund requests — performance of a contract (GDPR Art. 6(1)(b)).
- To keep the site secure, prevent abuse and understand in general which pages are read so we can improve them — legitimate interests (Art. 6(1)(f)).
- To keep payment records for the periods required by tax law — legal obligation (Art. 6(1)(c)).
- Analytics cookies and event records, the emails you switch on, and sending your chat messages to our AI provider — your consent (Art. 6(1)(a)), which you can withdraw at any time.
We do not use your data for advertising, and we never sell or rent it.
artificial intelligence and your consent
Paid reports and report chat answers are produced with Google's Gemini service on servers in the United States. We use Gemini's paid API tier: Google processes what we send and the answers it produces only to provide the service, does not use them to improve its own products, and may keep them for a limited time to detect abuse.
Before you use the chat for the first time we ask for your explicit consent to send your messages, the name and birth details in your profile, your chart summary and short summaries of your saved reports (for relationship reports, including the other person's name and related interpretations) to Gemini. Consent is optional: without it the chat cannot answer you, but you can keep using the rest of the site, including free readings. You can withdraw consent at any time in your account → settings; after that nothing more is sent, while content already sent remains subject to Google's retention rules.
Please don't share sensitive information such as ID numbers, addresses or health details in the chat. If you write about someone else, tell them their details will be sent to our AI provider.
who we share it with
We work with these providers to run the service. Each accesses your data only as far as its job requires:
- Supabase: account and database infrastructure; data is stored in the European Union (Frankfurt).
- Vercel: hosting and, with your permission, cookieless visit statistics (United States).
- Google Analytics: visit statistics, only with your permission (United States).
- Cloudflare Turnstile: bot protection where it is used at sign-in; it processes technical signals about your browser and device (United States).
- Resend: sending the welcome email, report-ready emails and the notifications you switch on (United States).
- Google and Apple: to verify your identity if you sign in with them.
- Dodo Payments: payments; as merchant of record it takes the payment, issues the invoice and handles sales tax and VAT (United States).
- Google Gemini: writing paid reports and chat answers (United States).
Some providers are outside your country and outside the European Economic Area. These transfers are needed to provide the service and rely on appropriate safeguards, such as the European Commission's standard contractual clauses or the EU–US Data Privacy Framework where the provider takes part in it; the chat transfer is also based on your consent. We share your data with no one else unless the law requires it.
how long we keep it
For as long as your account is open. Your chats are not stored on our servers; the copy in your browser disappears when you delete it there. Content sent to Google is kept under Google's own terms. Saved reports are kept while your account is open, and shared copies until you remove the link or delete your account. Payment records are kept for the legally required periods; if you delete your account, they are kept without a link to it.
When you delete your account, your account details, birth details, reports, shared links and usage records are deleted; only records we are legally required to keep remain for the relevant period.
your rights
You can ask us to give you access to your data, correct it, delete it, restrict or object to its processing, and receive it in a portable format. Where we rely on consent, you can withdraw it at any time without affecting what happened before. You can also object to decisions based solely on automated processing; we don't make such decisions with legal or similarly significant effects.
You can download a copy of your account data yourself in your account → settings → download your data, and delete your account from the account tab. To make a request, write to murat@openastrologer.com from your registered email. We reply free of charge within 30 days. You also have the right to complain to the data protection authority where you live or work.
age limit
open astrologer is for people aged 18 and over. If we learn that we hold data of someone under 18, we delete the account and the data.
changes
We may update this policy from time to time. The current version is always on this page; if something important changes, we'll email the address on your account.
open data we use
Our list of cities comes from the countries-states-cities-database project and is licensed under the Open Database License (ODbL).