using open astrologer

who we are

open astrologer is the international edition of açık astroloji, an astrology publishing and content service run individually by Murat Soydan. For any question: hello@openastrologer.com.

what the service is

Articles, reports and chat answers on the site are for entertainment and self-reflection. Astrological interpretations are symbolic; they don't predict the future and give no certainty or guarantee. Nothing on the site replaces medical, psychological, legal or financial advice. Make decisions about your health, money or legal situation with a qualified professional. If you are thinking of harming yourself or are in an emergency, contact your local emergency number right away.

your account

You must be at least 18 to create an account and buy paid reports. You sign in with Google or Apple and are responsible for the security of your account and what is done with it. Enter your birth details accurately; reports are prepared from what you enter.

Enter someone else's details (for example for a compatibility reading) only with their knowledge and agreement. It is your responsibility to tell them their details will be processed to prepare the reading and may be sent to our AI provider for paid reports and report chats. You can delete your account at any time from the account tab.

artificial intelligence

Paid reports and report chat answers are written with artificial intelligence. AI can make mistakes and may say something incomplete or wrong. The chat assistant is not a person, therapist or counsellor. Don't use it as your only source for important decisions.

paid reports and payment

Prices are shown on the site in US dollars or euros, depending on the language you use. The amount on the checkout screen is what you pay; your bank may apply its own conversion fees. Payments are taken through Dodo Payments as merchant of record: your card details go directly to Dodo Payments, which issues your invoice and handles sales tax and VAT.

A report is prepared on the site within a few minutes of payment, saved under "your reports" and can be downloaded as a PDF. Reports, bundles, the open card and horary questions are one-off purchases; there is no subscription or automatic renewal. Refunds are described in the refund and cancellation policy.

bundles, open card and gift codes

• Bundles: the reports in a bundle are added to your account after payment; you open each one whenever you like, with your own birth details. If a bundle includes a report for a friend or partner, you receive a gift code for it.
• Open card: one payment opens all personal and relationship reports on the site, with no time limit, and each year that year's annual report is added. Horary questions, bundles and gifts are not included. The open card is personal and cannot be transferred.
• Gift codes: single use and valid for one year from creation. The person using the code opens the report with their own account and birth details. Codes cannot be exchanged for cash and expired codes are not renewed.

report chat

Most paid reports include a chat where you can ask questions about the report and your chart. You get 20 questions per report at no extra cost. Horary, birth time rectification and free readings have no chat. Questions belong to their report: they can't be moved to another report or exchanged for cash. If a report is refunded, its chat closes. We may apply a daily usage limit to prevent abuse.

rules of use

Use the site and the chat lawfully. You may not: send automated bulk requests or copy content in bulk; try to get around the site's security or access someone else's account; use the chat to create unlawful, targeted or harmful content. We may suspend or close accounts that break these rules.

intellectual property

The texts, design, logo and report templates on the site belong to open astrologer / açık astroloji. You may use the reports prepared for you personally and show them to others with the share link; you may not reproduce them commercially.

liability

We take care to provide the service well but can't guarantee it will be uninterrupted or error-free. You accept that the content is for entertainment and self-reflection, and we are not responsible for decisions you make based on it. Nothing in these terms limits liability that cannot be limited by law, and your statutory rights as a consumer are not affected.

changes

We may update these terms. The current version is always on this page; if something important changes, we'll email the address on your account. A report you bought is governed by the terms in force on the date of purchase.

governing law

These terms are governed by the laws of the Republic of Türkiye. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim before the courts there. If something goes wrong, write to us first and we'll try to solve it together.

contact

For any question: hello@openastrologer.com. How your personal data is used is explained in the privacy policy.